FAQs
Questions about tree care in Austin?
We have put together answers to the questions we hear most often. If your question is not listed here, call us at 512 336 9618.
General Questions
Do you provide emergency tree services?
Yes. We offer 24/7 emergency storm response for the Austin metro area. After severe weather, call us at 5123369618 and we will dispatch a crew as quickly as possible. During major storm events, we typically reach properties within 2-4 hours.
How do I know if my tree has oak wilt?
Look for veinal necrosis — leaf browning that follows the veins, starting at the tips and edges. Live oaks may drop leaves rapidly. Red oaks often develop fungal mats under the bark. If you suspect oak wilt, do not prune the tree and call us for a professional assessment. We can submit samples for lab confirmation.
Do I need a permit to remove a tree in Austin?
The City of Austin requires a permit for removing any tree with a trunk diameter of 8 inches or more (measured at 4.5 feet above ground). Heritage trees — those with a diameter of 19 inches or more — have additional protections and may require a variance. We handle all permit applications on your behalf as part of our removal service.
How much does tree work cost?
Every tree and property is different, so we provide free on-site estimates. Pricing depends on tree size, species, location, access, and the type of work needed. We give you a written estimate with a clear scope of work before any job begins — no surprises.
Are you licensed and insured?
Yes. We carry commercial general liability insurance and workers' compensation coverage. Our arborists hold ISA (International Society of Arboriculture) certifications. We are happy to provide a certificate of insurance upon request.
When is the best time to prune trees in Austin?
For most species, late winter (January through early March) is ideal because trees are dormant and disease pressure is lower. Live oaks should be pruned in the hottest months (July-August) or the coldest months (December-February) to minimize oak wilt risk. We avoid pruning oaks from February through June, when sap beetles are most active.
How quickly can you respond to storm damage?
During active storm events, we operate around the clock. Typical response time is 2-4 hours for emergencies involving blocked driveways, trees on structures, or downed power lines. Non-emergency storm cleanup is usually scheduled within 1-3 days after the event.
What is the difference between stump grinding and stump removal?
Stump grinding uses a machine to chip the stump down 6-12 inches below grade, leaving the root system to decompose naturally. Full stump removal involves excavating the entire root ball, which is more invasive and expensive. For most residential situations, grinding is the practical choice.
What are signs that a tree is in trouble?
Warning signs include dead branches in the canopy, peeling or missing bark, fungal growth (mushrooms or conks) on the trunk or root flare, leaning that has increased over time, cracks in major limbs, and premature leaf drop. If you notice any of these, schedule an assessment sooner rather than later.
What payment methods do you accept?
We accept checks, credit cards (Visa, Mastercard, American Express), and electronic bank transfers. Payment is due upon completion of work. For larger projects, we can arrange a payment schedule — just ask.
What areas do you serve?
We serve Austin and the surrounding hill country communities, including Cedar Park, Leander, Lakeway, Westlake Hills, Steiner Ranch, Bee Cave, Dripping Springs, and Round Rock. If you are within about 30 miles of Austin, give us a call.
Do you offer any warranties on your work?
Yes. All pruning and removal work is backed by a workmanship guarantee. Tree planting includes a one-year establishment warranty when we perform the planting and the homeowner follows our watering guidelines. Specific warranty terms are included in your written estimate.
Still have questions?
Call 5123369618 or send us an email at [email protected]. We are happy to answer any questions about your trees.